When We Are Closed

For out-of-hours calls, if you telephone any of the four surgery sites you will be given the number to ring for help.

At most times this will be the number for NHS 111 - please dial 111 from your handset.


Urgent Help When You Need It

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency. Signs of a stroke also constitute an emergency.


GP-led urgent care walk-in centre service

From 1 July 2019 the GP Led Walk in Centre will relocate to the integrated GP-led urgent care treatment centre (UTC) at the front door of Medway Maritime Hospital’s emergency department.

Patients should present to the Emergency Department, where they are triaged by a senior nurse.  If their clinical needs are appropriate to be seen by a MedOCC clinician, then patients are directed to MedOCC where they are then seen.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website