Prescriptions
Ordering repeat prescriptions
Ordering Your Medicines
Do not write questions about feeling unwell or changing medicines in the message box.
When you use the NHS App to order medicine, only ask for medicines you already take (repeat prescriptions).
If you have a health question or need advice, you should:
- phone the surgery, or
- fill in an online eConsult form – Click here
If you send health questions when ordering medicine, we cannot help that way and will send you a message telling you who to contact instead. This could slow things down.
Thank you for helping us keep things running smoothly.
How to Order Your Medicine
- Online You can order your medicine online if you are registered.
Use the link to order your repeat prescription online – Click here - In Person Each prescription comes with a tear‑off slip.
Tick the medicines you need and bring the slip back to the surgery. - We do not take medicine requests over the phone.
Important Information
Please allow at least 5 working days for your medicine to be ready (not counting the day you ask).
Your pharmacy may take extra time, so check with them.
Electronic Prescriptions
We can send your prescription straight to your chosen pharmacy. This saves time and makes things easier.
Local pharmacies:
- LawSat Cliffe Woods – 01634 222021
- LawSat Higham – 01474 824039
- LawSat Wainscott – 01634 297580
- Williams Frindsbury Hill – 01634 718221
Queries about your medication
If you have any questions about your medication, you can either:
- visit the dispensary at Cliffe Surgery
- email them on dispensary.highparks@nhs.net.
Please do not use this email address to order prescriptions, this is only for queries from dispensing patients.
